JOB SUMMARY

The Industrial Services Operations Manager plans, directs, and oversees all strategic industrial project operations, ensuring safety, quality, and schedule; controlling costs; maintaining compliance with industry standards and regulations; and driving efficiency and profitability.

ESSENTIAL FUNCTIONS

• Leadership
  • Supervise multiple field and project management teams to ensure work is completed in a timely, efficient manner and within the project budget.
  • Allocate resources, manage budgets, control operational costs, and identify opportunities for process optimization and cost reduction.
  • Provide project support with change orders and client interfacing, while exercising discretion with confidential information.
  • Partner with sales, estimating, and legal teams to review bids, calculate custom proposals, and negotiate cost-effective contracts for the company.
  • Build and maintain strategic relationships with clients, partners, and key stakeholders.
  • Identify growth opportunities within project scopes, analyze market trends, and support expansion initiatives.
• Operational Oversight
  • Manage project planning, budgeting, resource allocation, quality control, and performance oversight, including change orders and labor metrics (manpower vs. man-hours) to optimize profitability while providing project team leadership.
  • Manage multiple project lifecycles, including procurement, scheduling, risk mitigation, client interfacing, and closeout.
  • Actively participate in and lead intra-company meetings, including Safety Leadership, Bid Review, and Beyond Zero Management Meeting, and actively participate in Company community volunteer initiatives.
• Quality, Safety & Compliance
  • Ensure compliance with OSHA and applicable internal safety and quality standards, client specifications, and regulatory requirements.
  • Conduct risk assessments and implement measures to mitigate operational hazards
  • Ensure compliance with all safety procedures and policies while promoting the Company’s safety culture.
• Maintain a professional level of communication with staff throughout the organization, while exercising discretion with confidential information.
• Perform other duties as requested, directed, or assigned.

EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor’s degree in construction management or related field is preferred.
• 6+ years in heavy industrial services, with at least 3 years in a supervisory role.
• Proven success as a supervisor in industrial services and experience as a general contractor.
• Proficient knowledge of OSHA standards and industry ERP systems. Scheduling software and project management systems.
• Experience with contract and vendor negotiations, including review and editing of contracts.

SKILLS / KEY COMPETENCIES

• Ability to communicate effectively and professionally with customers and employees at all levels.
• Excellent time-management skills, self-motivated, organized, able to complete work with a high degree of accuracy and attention to detail.
• Deadline driven and efficient with time management.
• Working knowledge of applicable construction codes, policies, standards, and best practices.
• Ability to conceptualize long-term business goals and develop orderly processes to accomplish those goals.
• Strong analytical skills required to understand and interpret data; including ability to read, understand and interpret contract documents such as scopes of work, technical drawings, blueprints, fabrication specification, engineering documentation, etc.
• Strong math skills and be proficient in use of US customary unit’s ft., in., lbs., psi, etc.
• Strong working knowledge of OSHA regulations, workplace safety standards, and industry-specific fabrication safety practices.
• Proficiency in Enterprise Resource Planning (ERP) systems and Project Management software used for planning, resource allocation, and operational reporting.
• Proficient in Microsoft Office applications.
• Exercise discretion and independent judgement when handling day-to-day information.
• Ability to work cooperatively across all levels, delivering on commitments – results-oriented.
• Must be able to work non-routine hours, when necessary
• Must possess a valid, unexpired driver’s license, maintain personal auto insurance, and successfully pass a standard pre-employment background check.
• Ability and willingness to travel as required for out-of-town travel assignments

PHYSICAL REQUIREMENTS

• Will work in an office primarily, with the ability to visit job site settings (indoors/outdoors)
• Must be able to tolerate being outdoors, exposed to heat and humidity, cold and rain, and around heavy traffic areas for short periods of time.
• Moving about to accomplish tasks or moving from one office to another
• Ability to operate a computer and other office equipment
• Ability to operate a vehicle
• Constantly perform repeating motions that may include feet, leg, wrists, hands and/or fingers
• Frequently communicate with other members of the team. Must be able to exchange accurate information in a clear manner
• Work that includes moving and/or lifting objects up to 25 pounds

Bay Ltd. is an Equal Opportunity Employer