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Corporate Offices

Other Locations
Tennessee Pipeline
Three Rivers Oilfield Services Center


PC Technician (IT Department)


Bay Ltd.

Full Time


The PC Technician position is responsible for providing support to computer users with installation of hardware/software and networking components. This position is also responsible for identifying and resolving technical and networking issues on a daily basis.



  • Provide technical support to customer base via Phone, WAN and On-site visits to multiple sites
  • Assist with network and technical support duties
  • Provide troubleshooting support on all MS Office Suite products in a corporate environment
  • Conduct Windows 8 and 10 troubleshooting and installation (via MS deployment server)
  • Install, troubleshoot, and repair Windows based computers
  • Install and configure local and network printers
  • Identify and resolve technical/network problems in a timely manner
  • Diagnose problems with individual or multiple computer systems in order to maintain proper functioning; resolve issues including contacting and assisting vendors
  • Respond to management direction and solicits feedback to improve performance
  • Position requires driving to company locations as well as offsite locations in company pool car
  • Exercise discretion and independent judgement when handling company and project information
  • Knowledge of the organization to complete assignments
  • Promote job safety, encourage safe work practices, and uses equipment and materials properly
  • Perform other duties as requested, directed or assigned



  • High School Diploma or GED required
  • Minimum of 3 yrs. experience of equivalent hands-on field experience
  • Bachelor’s Degree in related field is preferred
  • Proficient in the use, installation, and repair of PCs and office equipment
  • Knowledge of PC based office software, Windows networking skills, LAN, WAN, TCP/IP, Internet, and email technology
  • Basic training related to MS Windows 2012 domains
  • Knowledge of Symantec products, installation and troubleshooting, and remote access tools (DameWare and RDP)
  • Knowledge of Help Desk ticketing software (Track-It or similar)
  • A+, Network+ or Microsoft certifications are preferred
  • Occasional after hours and weekend work may be required
  • Valid Driver’s license, proof of insurance and good driving record is required
  • Ability to communicate effectively, both verbal and written with customers and employees at all levels


Bay Ltd. is an Equal Opportunity Employer